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How to Thrive in Managed Behavioral Healthcare: A workbook guide to organizational and clinical quality
This is a friendly organizational self-assessment and practical
guide to specific changes that are required for success
within constantly changing systems of finance and service delivery.
Useful information and self-assessment tools are provided with respect
to information systems, quality assurance, utilization review procedures,
financial management, and many other aspects of day-to-day operations.
This workbook has been appreciated by teams of key decision makers
in behavioral health organizations that have used it as a resource
for structuring management retreats, and by operations managers
and clinician executives who value a front-line, bottom-up approach
to making organizational change happen.
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